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    How to Set Up StelloTV on a MAG Box

    MAG set-top boxes connect directly to StelloTV with a portal link. Once your box's MAC address is registered, setup takes just a few minutes.

    Recommended apps

    • Built-in MAG portal (no app needed)

    Step-by-step setup

    1. Find the MAC address on the sticker under your MAG box and send it to us on WhatsApp so we can register it.

      MAG Box setup step 1: Find the MAC address on the sticker under your MAG box and send it to us on WhatsApp so we can register it.
    2. Connect the box to your TV and internet, then turn it on.

      MAG Box setup step 2: Connect the box to your TV and internet, then turn it on.
    3. Go to Settings › System Settings › Servers › Portals.

      MAG Box setup step 3: Go to Settings › System Settings › Servers › Portals.
    4. Enter a name such as "StelloTV" and the portal URL we send you.

      MAG Box setup step 4: Enter a name such as "StelloTV" and the portal URL we send you.
    5. Save, go back and restart the box.

      MAG Box setup step 5: Save, go back and restart the box.
    6. The box will load the StelloTV portal and your channels.

      MAG Box setup step 6: The box will load the StelloTV portal and your channels.

    Common problems and fixes

    "Portal not found" or loading error

    Check the portal URL for typos and make sure your MAC address has been registered.

    Black screen on channels

    Restart the box and make sure the time zone in Settings is correct.

    Slow menus

    Use a wired Ethernet connection — MAG boxes perform best on cable rather than Wi-Fi.

    Still need help?

    Our support team is available 24/7.